Customer care

Contact

Questions about an order, a product, or your nighttime setup? Send us a message and the SOLUNE team will get back to you.

Common questions

When will my order arrive?

Orders are processed within 1 to 3 business days and usually arrive within 8 to 18 business days of purchase. Standard shipping is free on every US order, and you'll get a tracking number by email when your order ships. See our Shipping Policy for details.

What is your return policy?

You can return unused items within 30 days of delivery. Damaged, defective or wrong items are replaced or refunded free of charge. See our Returns & Refund Policy for details and how to start a return.