Refund policy

Last updated: November 10, 2026

30-day returns

You can return most items within 30 days of delivery for a refund to your original payment method. Items must be unused, in their original condition and packaging, with all accessories included.

Items we cannot accept back

For hygiene reasons, sleep masks can only be returned if they are unopened and still sealed in their original packaging. Defective or damaged masks are always covered under "Damaged, defective, or wrong items" below.

How to start a return

Email us at peytoncollins1107@gmail.com with your order number and the item you want to return. We will reply with the return address and instructions within 1 to 2 business days. Please do not send items back before contacting us, because returns sent to the wrong address cannot be processed.

Return shipping

For change-of-mind returns, you pay the return shipping cost. We recommend a tracked service. If your order is damaged, defective, or not what you ordered, we cover it as described below.

Damaged, defective, or wrong items

Please inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, email us within 30 days of delivery with your order number and a photo of the problem. We will send a free replacement or give you a full refund, and in most cases you will not need to send the item back.

Bundles

The Red Light Duo can be returned as a complete set for a full refund. If you return only one item from the set, we will refund that item's share of the price you paid.

Refunds

Once we receive and inspect your return, we will email you to confirm and refund your original payment method within 5 business days. Your bank may take a few more days to post the refund. Original shipping was free, so nothing is deducted for it.

Exchanges

To exchange for a different color or style, return the original item and place a new order, or email us and we will help.

This policy does not limit any rights you have under applicable consumer protection laws.